CX.TESTED explained
A clearer picture before you decide.
What does an audit involve? How does it differ from user testing? And what can a competitor comparison really tell you? Start with the question you are trying to answer.
The audit
See what a CX.TESTED e-commerce customer experience audit includes: 3 customer missions, at least 2 benchmarks and <10 prioritised recommendations in 2–4 weeks.
Read more Choosing the right approachCX audits, UX audits & user testing
Compare customer experience audits, UX audits and user testing. Understand what each can tell you, where they overlap and which fits your next decision.
Read more A useful outside comparisonCustomer experience benchmarking
How CX.TESTED benchmarks e-commerce customer journeys: the same missions, relevant competitors and best-in-class alternatives, with evidence behind the findings.
Read more The person behind the auditAbout Matt & CX.TESTED
Meet Matt Lane, founder of CX.TESTED. An independent, founder-led customer experience audit service for e-commerce brands, from Equals Growth Ltd.
Read moreLet’s talk about your customer journey.
A 30-minute conversation with Matt about how the audit works and whether it fits your business.